References. Finance

Moneta (GE) Money Bank

“We were very satisfied with the delivery of the project and its results. We appreciate the high quality of project management and high level of technical competence at IBA CZ that exceeded the service that we were used to from our previous providers.”

Libor Šnobl, Portal Department Manager

Česká pojišťovna

“For me, IBA CZ means a reliable, reputable, and trustworthy partner. If there is a problem, the company doesn’t try to hide it, but admits it, and suggests a solution.”

Václav Halik, IT analyst Liferay Application Support

Sberbank (Russia)

“IBA Group and Sberbank (Russia) successfully completed a project that included the development of an application for handling customer requests. The developed software functions as an initial data processor in the center of customer care for information on credits; overdrafts, including bankcard deactivation and technical overdraft; debit cards, and credit cards. When processing customer requests, the bank’s employees currently use the algorithms implemented in the newly developed software solutions. IBA Group demonstrated high level of commitment and excellence while meeting the project challenges. We are completely satisfied with the work done.”

Alexander Andreyev, Head of Customer Care Division

Belarusbank

“IBA assigned a non-exclusive license for the use of an Imperva software suite to Belarusbank. The software is designed to detect and prevent attacks on web applications. Belarusbank is fully satisfied with the work that was done in good quality and meeting all contract obligations.”

Eugeny Kovtun, Director of Security Department

BPS-Sberbank

“IBA Group provides technical support for IBM AppScan Standard. We are completely satisfied with the fulfillment of contractual obligations as IBA demonstrated a high standard of services, providing comprehensive and dynamic response to our inquiries.”

Maxim Kitaev, IT Department Director

Idea Bank

“In 2014-2015, IBA IT Park, an IBA Group’s development center in Belarus, executed the delivery of the Chancellor + software suite, upgrade of the electronic document management (EDM) system to the version Chancellor +, and its integration with the interdepartmental EDM system of the National Bank of the Republic of Belarus. IBA performed the work with high quality and fair observance of contractual obligations. While implementing the project, IBA Group experts demonstrated a high level of proficiency and responsibility, as well as efficient and a comprehensive approach to problem solving.”

Mikhail Lavrov, Head of Automation Department

Bank BelVEB

“We express our gratitude to IBA IT Park (IBA Group) for professional excellence demonstrated when developing applications based on IBM FileNet P8. Currently, an extensive testing of the IBA-developed Online Repository of Client Documents is being conducted. As soon as the system is launched in commercial operation, we plan that the performance of document processing management and automation of basic EDM procedures will be significantly improved. The efficiency of the bank’s divisions will increase through the reduction of time spent on receiving, collecting, and processing of information. Within the project, IBA Group implemented the following:

  • Full-cycle support for creation of electronic client files and loading of documents coming from different banking systems to the relevant client files
  • A comprehensive search of client files and documents
  • A distributed access to the logging system
  • Building of analytical reports on system operation and document processing by different criteria
  • Quick access to secure information based on different access rights.
    IBA Group experts demonstrated a highly professional, efficient, and creative approach, as well as their commitment. This experience provides us grounds for further cooperation with IBA. ”

Sergei Zelenko, Deputy Chairman of the Board

VTB Bank

“In 2008, IBA implemented an electronic document management (EDM) system based on Chancellor at VTB Bank. Since then, IBA has introduced additional Chancellor applications, enhanced the EDM system meeting the bank’s needs, and provided support for the system. IBA upgraded the bank’s EDM system in high quality and with fair observance of contractual obligations. We express special gratitude for the IBA’s comprehensive approach to problem solving, dynamic response to inquiries of the bank, and professional integrity.”

Irina Semenova, Director, Department of Banking and Information Technologies

Banks Processing Center

“To automate its document workflow, Banks Processing Center has chosen Chancellor, namely two of its applications: “Basic system” and “Paperwork”. IBA deployed and tuned the system on the equipment of the center and trained the users and technical specialists responsible for the administration of the EDM system. As a result of the Chancellor’s operation testing, IBA developed requirements specifications and adjusted the system configuration according to the document. IBA employees showed high responsibility and responsiveness when solving the assigned tasks, provided understanding and individual approach to every user of the EDM system. At the first stage of commercial operation of the system, IBA experts carried out methodical and consulting support via hotline and on–site on demand. In addition, IBA jointly with the center’s experts will analyze a range of additional processes and tasks with the aim of further automation of the center’s business processes.”

Jury Tcherniavsky, Deputy Director General

Alfa Bank, Russia

“During the year 2003, IBA specialists provided support for the Equation Automatic Banking System. Seven days a week and 24 hours a day, they responded quickly to the emerging problems, solving these successfully. I would like to thank the IBA experts for their professional attitude and responsibility.”

Vladimir Gibenko, Head of Information Systems Support Department

Belarusbank

“From 1997 to 2003, Belarusbank effectively cooperated with your company in the area of IT in banking. With satisfaction, we ascertain the achievement of practical results and express our gratitude to your company for your aspiration to lend us assistance in solving the most complicated computer problems that face our bank.”

Vladimir Novik, Vice Chairperson of the Board

S.W.I.F.T User Group in Belarus

“Let me express my sincere thanks to the representatives of your company for the qualified assistance in the execution of contractual obligations. This assistance played an important role in the successful implementation of the project on the joint S.W.I.F.T. — Merva PC interface in the Belarusian Interbank Settlement Center.”

M.I. Bogdanovich, Director

JSC Belvnesheconombank

“JSC Belvnesheconombank would like to thank specialists of JV International Business Alliance (IBA) for the upgrade of the AS/400 software and hardware system. The work was done on a high professional level, with high quality and within the schedule. We regard International Business Alliance as a reliable partner and believe that our cooperation with IBA will lead to further technical re–equipment and introduction of state–of–the–art information technologies in our bank.”

Georgiy Egorov, Chairman of the Board

Standard Bank of South Africa

“The Standard Bank of South Africa (SBSA) commenced a project with International Business Alliance (IBA) in 2000. This Pilot Project included the development of a Shopping Portal and the Online Card Application was the first Java implementation at SBSA. During 2010–2011, IBA participated in a strategic project aimed at the conversion of a Customer and Account Origination process from Legacy Mainframe System to SAP CRM and SAP BS. The project involved a complete redesign of the business processes whereby IBA redesigned and developed a major part of the Branch Application to support the new approach. IBA assisted with the development and implementation of the Mobile Banking Project utilizing Google Android for the End–to–End Customer and Account Origination application. I would like … to express our gratitude to IBA for the successful partnership that we have fostered. IBA’s professionalism, attention to detail, innovation and commitment has ensured many successful project deliveries to SBSA’s IT infrastructure. I would therefore recommend the IBA Group as a responsible business partner and a competent IT provider.”

Marius Bosman, IT Director Solution Delivery

MTBank

“IBA Group and MTBank successfully completed a project on the implementation of a self-service currency exchange system. As a result, the bank’s clients can exchange currencies in a self-service mode. While implementing the project, IBA Group’s specialists demonstrated a high level of qualification and responsibility in solving the tasks, completing their work in a timely manner. MTBank is satisfied with IBA Group’s work and would like to thank the company’s specialists involved in the project. I would like to highlight the high level of technical support provided by IBA Group. We look forward to a mutually beneficial cooperation in the future.”

Liudmila Penkova, Deputy Chairman

VTB Bank

“An EDM system based on Chancellor+, an IBA Group’s proprietary set of groupware products intended for electronic document management (EDM), functions in VTB Bank. For the years that the EDM system has been functioning in the bank, IBA Group has executed the enhancement of the system in accordance with the requests of the bank, implemented additional applications, carried out the integration of the bank’s EDM system with the interdepartmental system of electronic document management of the Government of the Republic of Belarus, and provided annual maintenance of the system. We express our gratitude to IBA IT Park for responsible approach to the tasks, commitment, dynamic response to the inquiries of the bank, and high-end professional and engineering performance.”

Yury Kazak, Director of Department for Banking and Information Technologies

VTB Bank

“IBA Group in cooperation with VTB Bank successfully completed a project on development and deployment of a unique service for individuals and organizations provided via Diebold Nixdorf (former Wincor Nixdorf) ATMs with the cash recycling function. Currently, the bank’s clients are able to perform various banking operations in self-service mode. Being unique for Belarus, the service provides a wide range of banking operations, including cash deposit and withdrawal operations, reconciliation of daily receipts for legal entities, currency exchange, and payment operations using cash and bank cards. IBA demonstrated a high level of qualification and responsibility both while implementing the project and providing technical support for hardware and software components of the project. The bank is entirely satisfied with the fulfillment of contract obligations.”

Dmitry Frolov, Deputy Chairman of the Board

Belarusbank

“For many years, IBA Group has been providing services on the system and technical support and maintenance of a software and hardware suite of the centralized automated banking system of Belarusbank. The system runs on the following IBM products: System z, Storage Systems, Power Systems, and AIX. Within the contract, IBA Group met the following SLAs: response time by phone should not exceed 45 minutes, arrival time of a service employee to the customer site should not exceed two hours, the time for error fixing should not exceed 24 working hours, and the time for a complete solution of a problem, enabling the system to function without any limitations and eliminating a possibility of recurrence should not exceed 30 days after receiving a customer request. I would like to highlight the high quality of the technical support services that IBA Group provided in 2014, as well as the high professional level of IBA experts. Monitoring of the system’s operability and equipment repairs were done within the established time frames. When executing the work, IBA demonstrated professionalism, accuracy, and understanding of the importance of the tasks they performed.”

Sergei Pisarik, Chairman of the Board

Idea Bank

“In 2009, IBA implemented an electronic document management (EDM) system based on Chancellor at Idea Bank. Since then, IBA has introduced additional Chancellor applications, enhanced the EDM system meeting the bank’s needs, and provided support for the system. We express our thanks for the IBA’s comprehensive approach to problem solving, fair observance of contractual obligations, self–discipline, and speedy technical support of the EDM system.”

Tatiana Danilenko, First Deputy Chairman of the Board

Alfa Bank

“Alfa Bank would like to thank IBA for an excellent job performance during implementation of the project on budgeting system automation and development of IBM Cognos–based information and analysis system. The system implemented in Alfa Bank allowed for:

Improving financial planning process
Establishing continuous automated monitoring of the budget implementation
Improving manageability and coordination of the bank’s departments
Increasing transparency of results and motivation of employees
Improving the understanding of business in terms of factors affecting the bank’s financial performance.
IBA showed high level of expertise and engagement; professional, responsive, and creative approach to the problem solving; and fair observance of the project plans. Our positive experience provides us grounds for further cooperation with IBA.” Read the full reference from Alfa–Bank

Andrei Franev, Director, Finance Department

VTB Bank (Belarus)

“IBA provided installation, implementation, and tailoring of Chancellor. The IBA specialists possess highly professional approach to solving of the assigned tasks and fair observance of all contractual obligations.”

Vladimir Ivanov, Chairman of the Board

National Bank of the Republic of Belarus

“Practically since its creation in 1993, JV International Business Alliance (IBA) has been successfully cooperating with the National Bank of the Republic of Belarus and its affiliates (Belarusian Interbank Settlement Center, Center of Banking Technologies, and banks of the Republic of Belarus) to implement major banking projects. In close collaboration with the National Bank of Belarus and its affiliates, IBA successfully completed projects on the creation of hardware and software infrastructure for the automated interbank settlement system in the Republic of Belarus. Being the largest IT provider and system integrator in the Republic of Belarus, IBA has contributed significantly to the formation and development of the information structure of the national banking system.”

Pavel Kallaur, First Deputy Chairman of the Board

JSC Belagroprombank

“We invited IBA to assist us in the implementation of advanced bankcard technologies. High qualification of the IBA specialists allowed the bank to enhance the infrastructure of self–service equipment for card holders and to extend the range of services for our clients. We look forward to IBA further assistance in implementation of the bank’s plan to enhance the network of self–service banking equipment.”

Nikolaj Sivkov, Deputy Chairman of the Management Board

Slavneftebank

“ We express our appreciation to your company’s specialists for developing software for Information and Transaction Terminals (Infokiosks for Neftecard payment system) successfully and in due time. In the developed software, both banking specifics and requirements to security and reliability were taken in proper account. A great volume of robust work was done in a relatively short term, and the bank received reliable and high–tech software.”

Vladimir Ivanov, Chairman of the Board

Komerční pojišťovna

“At first we were not quite sure how to use the JIRA application. I am happy that IBA CZ convinced us in the suitability of this choice and also customized the processes and the entire solution to our needs.”

Ing. Jiří Koutník, Project Management and Information Technology Director

Trade Capital Bank

“Trade Capital Bank employs the IBA Group’s EDM system Chancellor, including the following applications: Workflow, Citizens Claims, and Electronic Digital Signature. IBA Group implemented the system in 2018. As a part of the implementation, the integration of the EDM system with the interdepartmental EDM system of the state bodies of the Republic of Belarus was completed.

Trade Capital Bank would like to express gratitude to IBA Group’s employees for their self-discipline, professional approach, and compliance with contractual obligations.

We hope for further cooperation.”

Sergei Hainovsky, Chairman

RRB-Bank

“Since 2013, an electronic document management (EDM) system based on Chancellor, an IBA Group’s proprietary product, has been functioning in RRB-Bank. IBA Group implemented the system and provides its maintenance. Currently, IBA Group implements the E-Signature and Mobile Chancellor applications, integrates the bank’s automated information system of EDM with the interdepartmental EDM system of the Government of the Republic of Belarus, and performs release upgrade. We thank IBA Group for their prompt response to the bank’s requests, high professional level of work performance, and responsible attitude while carrying out all the obligations.”

Vitaly Drankevitch, Chairman of the Board of Directors

Idea Bank

“An EDM system based on Chancellor+, an IBA Group’s proprietary set of groupware products intended for electronic document management (EDM) / enterprise content management (ECM), functions in Idea Bank. IBA Group successfully implemented the system. IBA Group performed the integration of the bank’s EDM system with the interdepartmental system of electronic document management of the National Bank of the Republic of Belarus. Currently, IBA Group carries out an upgrade of the system and provides system maintenance services. We express our gratitude to IBA Group for your highly professional approach to problem solving, fair observance of contractual obligations, and well-organized and efficient maintenance of the EDM system.”

Mikhail Lavrov, Head of Automation Department

BPS-Sberbank

“We express our gratitude to IBA IT Park for professional excellence demonstrated when automating business processes of the bank within the project on creation of the Online Repository of Client Documents. Based on IBM FileNet P8, the system keeps client banking history and provides corporate and retail banking services to legal entities and individual entrepreneurs. Having implemented the system, we significantly improved the performance of document processing management, streamlined automation of basic procedures for using and storing electronic images (scanned images) of documents and the electronic documents (files in Word, Excel, etc.) from the existing client files. The Online Repository of Client Documents tracks and controls the loading and usage of documents within the system. The implemented solution allowed for increasing the efficiency of the bank’s divisions through the reduction of time spent on receiving, collecting, and processing of information.

Within the project, IBA performed the following:

  • IBM FileNet P8 deployment
  • Project documentation development
  • Automation of business processes in line with business requirements
  • Import of the existing database of legal entities and effective contracts for corporate and retail banking services with a
  • regular synchronization mechanism
  • Creation of electronic client files, loading and integration of electronic documents coming from different banking systems
  • Implementation of an electronic digital signature procedure
  • Development of mechanisms to integrate master data with the complex IT systems of the bank.

The superior skills of the IBA experts made it possible to use various approaches while building the Online Repository of Client Documents. Considering the IBA’s highly professional, efficient, and creative approach, as well as their commitment, we are really interested in further cooperation with the company.”

Yuri Ponomarev, IT Department Director

Sombelbank

“In 2011, IBA modernized the Sombelbank’s workflow management system based on the IBA’s Chancellor. The system was modified using Version 5.1, a new release of Chancellor. The tasks included expansion of functionality, update of ergonomics and design, creation of full–fledged web interface, and integration with Website Content Management System.

Web access enabled the user to work with documents remotely from a notebook or a tablet computer, which increased the efficiency of the bank’s operation management.

IBA performed the work on the modernization of the workflow system in good quality and meeting all contract obligations. We express gratitude for the high professional level of IBA specialists, their quick response, and creativity in problem solution. We look forward to further fruitful cooperation.”

Tatiana Danilenko, First Deputy Chairperson

SomBelBank

“IBA implemented the system of electronic document management Chancellor at our bank. Sombelbank thanks the IBA experts involved in the project for their comprehensive approach to problem solving, well–organized work and fair observance of contract obligations.”

Dmitry Mirenovich, Head of Bank Administration

Priorbank, RZB Group Member

“The IBA specialists show high qualification, efficient approach to problem solving, and commitment to high performance results, schedule observance and meeting customer expectations in the best possible way. Priorbank looks forward to furthering cooperation with IBA to meet strategic challenges of crucial importance for our bank.”

Liudmila Nikanorova, Member of the Board

National Processing Center

“I would like to underscore the creativity and dedication that specialists of JV JSC International Business Alliance (IBA) showed when implementing a project on the creation of an information security system for our enterprise. Built on advanced information security solutions, the system is based on a cluster platform providing high reliability and fault tolerance.”

Gennady Zubarev, Director General

Belpromstroibank

“For more than two years, the Mogilev office [of IBA] has been rendering us assistance in technical support and maintenance of the banking terminal equipment. I would like to express gratitude to IBA Mogilev employees who spare no time and effort to provide quick and high quality technical support for the banking equipment of the Mogilev branch of our bank. We look forward to even more fruitful cooperation with IBA.”

Ludmila Pavlova, Head of Mogilev Branch