Information Managment (ECM)
IBA Group develops enterprise data warehouses, predictive analytics software and reference data management (RDM) systems for companies and enterprises of financial, energy, production, and public sectors.
BUSINESS CHALLENGES
CASE
OIL AND GAS COMPANY ENHANCES EQUIPMENT RELIABILITY
Employees update information in the system 2.5 times faster, as the software allows document allocation in strictly specified places that helps to avoid document duplication. Reliability and safety of transportation and storage facilities has increased by 4% as the program keeps updated information about current state of the equipment.
SOLUTIONS & PRODUCTS
CASE
IT COMPANY OPTIMIZES WORKFLOW OF HR DEPARTMENT
The solution allows storage of all HR documents in one place. Employees quickly find required documents; HR Director can track document processing. As all the information is kept together, the employees prepare reports much faster.
SOLUTIONS & PRODUCTS
CASE
AIRLINE COMPANY STRENGTHENS CUSTOMER LOYALTY
The program monitors and analyses customer feedbacks in forums and social networks, reviews incidents from call centers. The program defines feedback sentiment, shows its geographical distribution and highlights customer’s emotions and relates with them issues. With the help of the program, the employees can compare the company with the competitors.
SOLUTIONS & PRODUCTS
WHAT WE DO
200+ IBA Group employees have been certified in analytics by world leading vendors, such as IBM, SAP, Oracle, Informatica, Teradata, and QlikTech.
Data Integration and Verification of Data Quality
We provide deep data integration expertise and use such popular ETL tools as IBM WebSphere DataStage, Informatica, and Oracle Data Integrator.
Big Data-solutions Based on Apache Spark and Hadoop Platforms
We store, process structured and unstructured data received from electronic sensors, streamed audio/video, log files, websites, and social networks.
Development of Reference Data Management Systems
We develop data models, reference data classification and codification systems, and streamline RFM processes. We create applications and train customer’s personnel to work with the software. We ensure compliance of the catalogue records with the international standards, detect and remove duplicate records.
Data Masking
We anonymize data, which is intended for the purposes of development, testing or analytics.
HOW WE DO IT
We analyze needs of your business, specify your expectations and solution requirements, and define processes that should be automated.
We define main project challenges and ways of handling them; discuss requirement specification details, estimate schedule and costs.
We negotiate final project cost and cooperation terms. Sign the documents.
The development process is transparent. You receive progress reports on a regular basis. After project implementation, we train your personnel to work with the program.
We negotiate terms and cost of system maintenance and support.
We prototype automation solutions and offer services of our DevOps engineers.
IT company’s employees handle 83% of critical issues in due time.The company reduces customer outflow using the system that automatically recognizes critical feedback. Company employees receive 4-5 days for solving a customer problem.