SAP Solutions Implementation, Development, Integration, and Support

IBA Group delivers a comprehensive portfolio of SAP services, supporting companies at every stage of their journey: justification and initial implementation, technical support, upgrades, development and integration of specialized industry solutions.

A SAP Partner since 1996, with 30 years of hands-on SAP experience, 9 development centers, proven expertise in Oil & Gas, Energy & Utilities, Manufacturing, Logistics, Finance and Retail, IBA Group combines technical depth with industry insight to provide tailored, transparent, and business-focused delivery.

SAP Services

Ensure your SAP system works at the best of its capabilities

SAP Consulting Service provides consultation and advice on any SAP solution of your choice. Our consulting team helps select, justify, and implement the most optimal SAP business solutions, taking into account best practices, industry standards, and innovative SAP Business AI capabilities across implementation, support, and business transformation projects.

The experience of our managers, architects, and consultants enables us to anticipate and mitigate any implementation risks.

SAP Development & Integration Service allows to build competitive advantage through customized solutions tailored just for your company. Whether it’s SAP BTP,  custom ABAP development, or integration of SAP Modules or 3rd-party apps, we’re here to assist you in this journey.

SAP Application Management Service (Support) involves keeping your SAP landscape running at peak performance 24/7. From expert Incident & Change Management and Extended Basis Support to intelligent proactive monitoring and preventive maintenance — anticipate and resolve issues before they affect your operations.

Furthermore, our service may extend to supporting non-SAP applications and 3rd party systems, providing a single point of accountability for your hybrid IT environment.

Transition to SAP S/4HANA Service offers migration services for existing SAP customers to boost operational efficiency and unlock new capabilities of SAP S/4HANA. With extensive experience in deploying SAP S/4HANA solutions, we offer migration both on-premise and cloud, follow the Clear Core standards, and ensure the smooth migration, that is both timely and cost-effective.

SAP Business Solutions

Choose the SAP Solution best suited for your company needs

SAP S/4HANA Enterprise Resource Planning Solution automates and optimizes your business processes with the next-gen cloud ERP SAP S/4HANA.

It improves efficiency, increases performance, adds new AI-enhanced functionality, and ensures you keep up with the latest SAP innovations.

SAP Business Data Cloud Solution achieves your strategic objectives by automating planning, monitoring financial results & metrics, managing risks, and performing in-depth financial analyses.

It sets your financial goals and monitors their progress with the transparency of SAP Financial Management Solutions.

SAP Customer Experience Solution elevates every customer interaction into a revenue opportunity, and integrates your marketing, sales, e-commerce, and service data into one intelligent ecosystem.

It allows to track marketing campaigns and KPIs, create dashboards and reports, review client profiles and plan future actions to improve the efficiency and achieve revenue metrics.

Digital Supply Chain Management Solution coordinates your supply chain to ensure everything stays connected and transparent, whether it’s Warehouse, Transportation or Order management.

It manages and optimizes warehouse or distribution center operations with real-time visibility into inventory levels, automation of key processes, and improved efficiency and accuracy of operations.

SAP Autonomous Enterprise Solution utilizes the latest SAP Business AI solutions to improve process efficiency, cut time expenditures and save costs.

We’ll guide you through Joule AI Agents, SAP BTP applications and custom SAP AI solutions to achieve the best productivity possible.

Master Data Quality Management Solution centralizes data management across the organization by improving data quality through standardization and duplicate removal, and by orchestrating data to ensure consistent, reliable information.

Leverage SAP MDG and SAP AI to maximize efficiency.

Human Capital Management Solution streamlines HR management with SAP payroll and talent solutions.

It facilitates onboardings, tracks career journeys, overviews  employee analytics with SAP S/4HANA in-built HR capabilities, SAP SuccessFactors or SAP HCM.

ESG and SAP Sustainability Solutions incorporate sustainability into fundamental business operations: demystify the intricacies of ESG compliance, especially with respect to EU standards by facilitating a seamless and effective incorporation and oversight of sustainable practices.

How we approach SAP Service delivery

IBA Group adapts its SAP delivery roadmap to each client’s business goals, system landscape, industry requirements, and project type — from SAP S/4HANA implementation and migration to SAP BTP development, system integration, application management services, and SLA-based support.

Our approach is aligned with SAP Activate principles and can be adjusted for greenfield, brownfield, hybrid, cloud, upgrade, migration, and support scenarios.

1Discover & Assess

We analyze business goals, user requirements, current SAP and non-SAP systems, technical artifacts, integrations, data quality, custom code, risks, and key business metrics.

2Prepare & Plan

We define the project scope, delivery roadmap, team structure, governance model, timeline, communication process, quality gates, and SLA expectations.

3Design / Fit-to-Standard

We create the solution blueprint, architecture, fit-gap analysis, integration design, security concept, development backlog, and technical specifications.

4Build, Integrate & Test

We configure SAP solutions, develop custom ABAP or SAP BTP extensions, integrate SAP and third-party systems, prepare documentation, and run functional, integration, regression, and user acceptance testing.

5Train & Enable Users

We train key users, support UAT, prepare user documentation, and help business teams adopt new processes before go-live.

6Deploy & Go-Live

We execute cutover activities, move the solution to production, support go-live, and provide hypercare to resolve critical issues quickly.

7Run, Support & Optimize

After go-live, we provide proactive monitoring, incident and change management, preventive maintenance, SLA reporting, and continuous improvement to keep SAP systems stable, secure, and aligned with business needs.

Each SAP delivery roadmap is tailored to the selected solution, client industry, business-critical processes, and operating model.

Contact Us

Please feel free to include any information about your business you think we should know (e.g., by how much you’d like to reduce your current data hosting expenses, or which cloud provider you’d prefer and why).

SAP Services & Solutions: Frequently Asked Questions

What SAP services does IBA Group provide?

IBA Group provides end-to-end SAP services covering SAP consulting, implementation, SAP S/4HANA migration, rollout and localization, application management, custom SAP development, SAP integration, IT audit, quality services, and 24×7 SAP support.

IBA Group’s SAP expertise covers ERP, Financial Planning & Analytics, Enterprise Asset Management, Human Experience Management, Customer Experience, Supply Chain Management, and Master Data Management. As an SAP partner since 1996 IBA Group supports companies across industries such as manufacturing, energy and utilities, oil and gas, transport and logistics, retail, finance, and telecom.

When should a company move to SAP S/4HANA? How long does the migration project typically take?

A company should move to SAP S/4HANA when its current ERP system (e.g., SAP ECC) limits agility, scalability, or innovation. A critical factor is SAP’s end of mainstream maintenance for SAP ECC in 2027, with optional extended support available until 2030 at additional cost. Starting the SAP S/4HANA migration early helps avoid rising maintenance costs, operational risks, and last-minute time pressure.

The SAP S/4HANA migration timeline depends on system size, data volume, customization level, and migration approach (greenfield, brownfield, or hybrid). From our practice, projects typically range from a few months for smaller systems to 12+ months for complex enterprise landscapes.

How do you estimate SAP S/4HANA migration costs?

SAP S/4HANA migration costs are estimated by analyzing the current SAP ERP system, migration scenario, technical readiness, custom code volume, data conversion needs, company structure, database size, mandatory SAP S/4HANA features, integration landscape, testing scope, and go-live support requirements.

IBA Group makes the estimation process more specific through the key inputs needed for an initial SAP S/4HANA transition estimate, including SAP ECC version, number of company codes, custom code remediation, number of custom objects, data conversion support, database size, years in production, Business Partner activation, Material Ledger activation, New General Ledger activation, Fiori Apps activation and training, and sandbox system options.

To request an initial estimate, visit the “Get Your Sap S/4hana Transition Project Estimation” section here.

What is included in SAP support and maintenance services?

SAP support and maintenance services include 24/7 SLA-based support delivered by dedicated teams of certified SAP consultants and developers, ensuring fast issue resolution and minimal downtime. We also cover incident management, change management, SAP Basis support, and application support, that include proactive monitoring and preventive maintenance to identify and resolve issues before they impact operations, as well as coordination and incident reporting via the SAP Support Portal (Partner Center of Expertise).

How SAP BTP can be utilized in business and when it should be used for custom development?

SAP Business Technology Platform (SAP BTP) enables companies to extend and enhance SAP systems through integration, data management, analytics, and application development in a unified cloud environment. It is commonly used to build applications, automate processes, and integrate SAP with non-SAP systems.

SAP BTP is especially relevant for custom development when standard SAP functionality does not meet specific business requirements or when scalable, side-by-side extensions are needed without modifying the core system.

What are real examples of AI in SAP environments? What solutions do you offer?

AI in SAP environments is used to improve process efficiency, reduce manual effort, and optimize costs through use cases such as intelligent automation, predictive analytics, and AI-driven decision support. SAP Business AI solutions, including Joule AI Agents and AI capabilities within SAP BTP, help streamline operations and increase productivity.

We support SAP Business AI implementation, development of AI-powered applications on SAP BTP, and delivery of custom AI solutions tailored to specific business needs.

What engagement models do you offer?

We offer flexible SAP engagement models tailored to project needs, including full-service delivery and outstaffing. In a full-service model, we take end-to-end responsibility for project  implementation and ensure measurable business outcomes. In an outstaffing model, you get on-demand access to SAP experts with transparent, time-based billing, allowing flexible team scaling and direct control over resources.

How does a typical SAP project cooperation look?

A typical SAP project lifecycle starts with a discovery and assessment phase to define business goals, scope, and system landscape. It then progresses through solution design, implementation, testing, and deployment, with close collaboration between business and technical teams.

Each project is led by a dedicated SAP project manager who oversees delivery, coordinates consultants and developers, manages risks and timelines, and acts as the main point of contact for the client.

Throughout the project, we ensure transparent reporting, agile delivery, and KPI alignment, followed by ongoing support, optimization, and continuous improvement after go-live.

What operational models do you offer - remote/on-site/business trips?

We primarily operate in a remote SAP delivery model, ensuring flexibility, efficiency, and access to the best-fit experts regardless of location. Business trips and short-term on-site engagements can be arranged for key project phases such as workshops, go-lives, or critical milestones.

While our standard approach is remote-first, on-site presence can be considered on a case-by-case basis depending on project requirements and scope.

We also support projects with full teams or individual specialists upon clients’ request.