RPA: The Next Chapter In The Automation Story
Robotic Process Automation (RPA) and Artificial intelligence (AI) are becoming more important for many organizations today, as the COVID19 accelerated the need to remove humans from a number of business processes to avoid the spread of the pandemic.
The benefits of improving workflow with RPA are not limited to the pandemic. These include a more efficient use of the time and potential of employees, improved customer experience, and a stronger control over business processes. Therefore, the focus is on saving time, improving quality, and reducing risk.
However, RPA can be a complex and expensive investment.