IAOP Recognizes IBA Group in All Sub-Lists of The 2024 GO100

May 21, 2024 

The International Association of Outsourcing Professionals (IAOP®) published the list and sub-lists of The 2024 Global Outsourcing 100®, recognizing IBA Group as a Leader and distinguishing the company in all sub-lists of the ranking.

IAOP has been listing IBA Group in the Leaders category of The Global Outsourcing 100 for 12 consecutive years and recognizing IBA Group in all sub-lists of the ranking for five consecutive years.

IBA Group’s Achievements in The 2024 Global Outsourcing 100

  • Making The 2024 Global Outsourcing 100 list
  • Judging Size Group: Leader
  • Sub-Lists (Full Stars) & Additional Distinctions:
    • Sustained Excellence
    • All Star Company
  • Customer References
  • Awards & Certifications
  • Programs for Innovation
  • Programs for Corporate Social Responsibility
  • Outsourcing Service Areas
    • Financial Management
    • Product Management

Debi HamillIAOP CEO

IAOP CEO Debi HamillSincere appreciation and congratulations to the companies recognized in The 2024 Global Outsourcing 100® for their unwavering commitment to excellence, strategic investments in partnerships, and innovative achievements during a period marked by challenges, digital disruption, talent wars, and heightened risk and security challenges. The dedication and leadership exhibited in delivering exceptional client experiences are truly commendable. Once again, congratulations to all the deserving recipients of this prestigious award.

Sergei LevteevIBA Group CEO & Chairman

IBA Group has been listed in the Leaders category of The Global Outsourcing 100 for 12 years and recognized in all sub-lists of the ranking for five years in a row. This distinguishes the company’s Sustained Excellence and qualifies us as an All-Star Company. It is a great honor for us. We consider it our task to help clients in implementation of technologies like Artificial Intelligence, RPA, cyber security, business analytics, and cloud.  And I would like to thank IAOP for recognizing us for what is our daily practice, namely technology advancement in business and people’s lives.

About The Global Outsourcing 100

The Global Outsourcing 100 and its sub-lists are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies worldwide that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

Companies of all sizes, from around the world and across the entire outsourcing industry – information technology outsourcing, business process outsourcing, facility services, real estate, design, testing, manufacturing and logistics, to name a few – can apply for inclusion on these lists. IAOP Membership IS NOT REQUIRED, nor is it considered in compiling the final lists.

To help ensure participation by a broad cross-section of the industry, The Global Outsourcing 100 list includes larger established global firms, referred to as ‘Leaders,’ smaller, faster-growing firms with less than $50 million per year in revenue and/or fewer than 5,000 employees, referred to as ‘Rising Stars,’ as well as ‘Advisors,’ regardless of size.

Companies are first organized by Leader, Rising Star or Advisor criteria, then evaluated based on the four judging categories. The final list is composed of the top-scoring companies, regardless of type.

The online application mirrors top customers’ work when considering potential outsourcing service providers and advisors. For 2022, four areas were considered and judged:

  1. Customer References as demonstrated through value being created at the company’s top customers.
  2. Awards and Certifications as demonstrated through the value being created through industry recognition and relevant organizational and individual professional certifications.
  3. Programs for Innovation as demonstrated through specific programs and resulting outcomes that produce new forms of value for customers.
  4. Corporate Social Responsibility (CSR) as shown through corporate programs and outcomes that address such topics as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, consumer issues, and organizational governance.

Judging is based on a rigorous scoring methodology that includes an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.

The aggregate scores from the areas above determine inclusion on the lists. All companies included on the list have demonstrated their global excellence. Full “stars” are awarded to all companies distinguishing themselves in one or more judging categories.

About IAOP

IAOP is THE sourcing community, with collaboration at its core. IAOP members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. IAOP brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. For more information, visit www.IAOP.org.