IAOP Selects IBA Group For The 2021 Global Outsourcing 100
On February 17, IAOP announced The 2021 Global Outsourcing 100 at the Outsourcing World Summit (OWS21). IAOP included IBA Group in the Leaders category of The Global Outsourcing 100 list for the ninth consecutive year.
Congratulations! It is my pleasure to advise you on behalf IAOP® and this year’s judges’ panel that your company has been selected for The 2021 Global Outsourcing 100 list produced by IAOP and published annually by FORTUNE Custom Projects, in the Leader Judging Size category. Your participation demonstrates a commitment to excellence and continuous improvement that is the hallmark of the outsourcing industry. I commend your company’s efforts in documenting your achievements, and once again, congratulate you on your success. Best wishes for a banner 2021 year.
Now, more than ever, outsourcing end-users need to be able to easily identify and select the right company for their outsourcing needs. It is great recognition being named to The Global Outsourcing 100. Given the strong, global competition, IBA Group should be proud of achieving excellence in the field.
The 2021 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. Judging is based on a rigorous scoring methodology that includes an independent review by an independent panel of IAOP customer members with extensive experience in selecting outsourcing service providers and advisors for their organizations.
In 2020, IAOP distinguished IBA Group as Super Stars of The Global Outsourcing 100 for Sustained Excellence and in all sub-lists, namely All Star, Customer References, Awards & Certifications, Programs for Innovation, and Programs for Corporate Social Responsibility.
In 2019, IAOP compiled the Best of The Global Outsourcing 100 list to mark the organizations’ tenth anniversary. The list comprised companies that were at the top of The Global Outsourcing 100 for a decade and distinguished IBA Group among Top Leaders for Customer References, for Top Innovation, for Top CSR, and for Multiple Appearances.
About The Global Outsourcing 100
The Global Outsourcing 100 and its sub-list are essential references for companies seeking new and expanded relationships with the industry’s best companies. The list includes companies worldwide that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders but tomorrow’s rising stars.
Companies of all sizes, from around the world and from across the entire outsourcing industry – information technology outsourcing, business process outsourcing, facility services, real estate, design, testing, manufacturing and logistics, to name a few – can apply for inclusion on this list. IAOP Membership is not required, nor is it considered in compiling the final list.
To help ensure participation by a broad cross-section of the industry, The Global Outsourcing 100 list includes larger established global firms, referred to as ‘Leaders,’ smaller, faster-growing firms with less than $50 million per year in revenue and/or fewer than 5,000 employees, referred to as ‘Rising Stars,’ as well as ‘Advisors,’ regardless of size. Companies are first organized by Leader, Rising Star or Advisor criteria, then evaluated based on the four judging categories. The final list is composed of the top-scoring companies, regardless of type.
For 2021, four areas were evaluated and judged:
- Customer References as demonstrated through value being created at the company’s top customers.
- Awards and Certifications as demonstrated through the value being created through industry recognition and relevant organizational and individual professional certifications.
- Programs for Innovation as demonstrated through specific programs and resulting outcomes that produce new forms of value for customers.
- Corporate Social Responsibility (CSR) as shown through corporate programs and outcomes that address such topics as community involvement and development, labor practices, human rights, fair operating practices, environmental impacts, consumer issues, and organizational governance.
The aggregate scores from the areas above determine inclusion on the list. All companies included on the list will have demonstrated their global excellence; full “stars” will be awarded to all companies distinguishing themselves in one or more judging categories.
IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. For more information, visit www.IAOP.org.