IBA Group and RPC Launch tapXphone in Albania

December 26, 2023 

IBA Group continues to launch tapXphone in new regions. Now, the service for accepting payments via smartphone has become available to entrepreneurs in Albania. Raiffeisen Bank has introduced its customers to RaiPOS, a mobile application that turns a smartphone into a full-fledged banking terminal. IBA Group is implementing the project in partnership with RPC.

The introduction of RaiPOS is a step forward in the market of secure and efficient payments for micro, small, and medium businesses in Albania. Based on tapXphone, RaiPOS enables bank clients to accept payments using smartphones with the mobile application. RaiPOS is easy to set up and activate. The tool is essential for small businesses, including retail stores, delivery services, cafes, restaurants, and street vendors.

Gentiana GjinoHead of the Daily Banking and Cards Department at Raiffeisen Bank Albania

Gentiana-GjinoThe launch of RaiPOS is an important milestone in our journey towards the digitalization of payments in Albania. This product demonstrates our commitment to innovation and improvement of the quality of service for our customers. We are happy to contribute to a more modern future of payments in Albania and this is an important step on this path.

The RaiPOS service combines security and efficiency, convenience, and simplicity, as well as innovation and digitalization.

Vadzim SmatrayeuDirector of the Technical Division at IBA Group and Product Director of the tapXphone service

SmatrayeuThe launch of the service opens the way to cashless payments for small entrepreneurs in Albania. They can now offer their customers a simple, convenient, and secure way to pay for goods and services. I am confident that RaiPOS is a new tool that will contribute to the development of modern and technological payments in the country.

Notably, the RaiPOS service is already operational in Slovakia, Bulgaria, Serbia, Ukraine, Kosovo, Romania, and Croatia.

About Raiffeisen Bank Albania

Raiffeisen Bank Albania is part of the Raiffeisen Bank International group with headquarters in Vienna, Austria. Active in the Albanian market since 2004, Raiffeisen Bank is one of the leading banks in the industry. The bank offers a wide range of commercial products and services across the four key business lines it operates, namely retail customers, micro businesses, small enterprises (SE), and corporates. It serves more than 461,000 customers. The bank’s mission is to transform continuous innovation into excellent customer experience with the vision to be the most recommended group for financial services.

About RPC

RPC is a shared service center of Raiffeisen Bank International (RBI) providing a range of card-related services to RBI’s subsidiary banks in CEE. It is one of the largest processing companies in the region, with 1.5 billion transactions processed in 2022, hosting over 7.5 million payment cards, and managing a network of 116,000 POS terminals. RPC provides services to Raiffeisen banks in Austria, Albania, the Czech Republic, Croatia, Kosovo, Hungary, Romania, Serbia, Slovakia, and Ukraine.