Finance and Banking
We cooperate with 30 banks from Germany, the Czech Republic, the Republic of South Africa and others.
BUSINESS CHALLENGES
CASE
BANK AUTOMATED DOCUMENT PROCESSING
To prepare financial reports a bank employee has to process about 500 various file types. When uploaded to the corporate system the data files have different names, though contain same type of information. Data is not standardized, and only a few experts know from where and which data to extract. After the introduction of RPA, the whole process was automated by 90%.
Now 98% of data is automatically extracted with 96% accuracy.
Read more about the project
SOLUTIONS & PRODUCTS
QUICK TIPS
IBA Group experts scan customers’ software to check for licenses and compliance with financial and industry-specific standards (PCI DSS, PSD2, ISO27001, GDPR).
We check databases, files that contain personal information, analyze banks’ business processes and set up access level into corporate systems.
SOLUTIONS & PRODUCTS
QUICK TIPS
Centralize Enterprise Security Incidents archive
Analyze Incidents from different source or channels
Use our solutions as baseline tools for attack detection
Automate your access depending on the position and role
Solve the problem of orphan/alien accesses of released, transferred or relocated employees
Save your time using our self-service systems
Collect the data automatically for reporting, incident investigation and audits
Protect your ATMs from malicious code.
SOLUTIONS & PRODUCTS
QUICK TIPS
OpenAPI publishes bank’s functions into partner network or on the open access and allows third-party companies to use bank’s software services.
The bank gets new distribution channels, and gains access to information and services of third-party companies.
Analysis of the data helps to personalize services offered by the bank to its clients.
SOLUTIONS & PRODUCTS
CASE
BANK USE A NEW CHANNEL FOR COMMUNICATION WITH ITS CLIENTS
To provide its customers with convenient service and additional channel for communication, the bank integrates a chat bot into its messenger and home page. The chat bot assists customers with mortgage application.
The robot classifies customer questions, extracts relevant information, fills in Excel-tables and web-forms, and executes applications to improve the customer experience.
SOLUTIONS & PRODUCTS
CASE
BANK SIMPLIFIES THE PROCESSES RELATED TO PLANNING AND REPORTING
Budget forming and approving, as well as revenue and expenditure distribution, proceeding without any streamlined algorithm caused problems with budget consolidation.
The budgeting process was not documented. With IBM Cognos based solution financial planning has significantly improved, while top managers have gained a convenient instrument for comprehensive estimation of bank financial results.
SOLUTIONS & PRODUCTS
QUICK TIPS
Implementation of manual labour automation instruments in the bank allows its customers to plan their time more effectively.
Such solutions as online appointment booking, electronic queuing system, self-service terminals, automated deposit machines, cash recycling ATMs – help to bring new clients to the bank, as well as to enhance customer experience of the current ones.
SOLUTIONS & PRODUCTS
QUICK TIPS
Manage your human resources
Implement different HR-strategies related to comprehensive personnel assessment, recruitment and adaptation, development and training, and project team mix.
SOLUTIONS & PRODUCTS
SERVICES
IBA Group has gained key expertise in digital banking, corporate and retail banking services, analytics and IT infrastructure management through collaboration with large-scale banks from CIS, Europe and Africa.
Software solution for planning, budgeting and forecasting
IBA Group uses IBM Cognos TM1 as a Business Intelligence platform that instantly recalculates data models depending on input values. As a true BI platform, Cognos TM1 provides users with access to reporting and allows creating of interfaces of dynamically generated analytics and reports based on applied filters and entered parameters.
Robotic automation of business processes
Automate your business processes with virtual robots. Relieve your employees from repetitive operations.
What robots can do?
- Follow and repeat employee actions
- Respond to notifications
- Sequentially execute specified scenarios
- Compare and structure various data from multiple sources
- Copy and paste data from one system to another.
- Extract valuable information from emails, PDF-attachments and faxes, recognize text, using OCR
- Fill in corporate application forms
- Communicate with customers via chats or emails.
Open API for enterprises
IBA Group experts analyze your IT infrastructure to ensure smooth introduction of Open API in compliance with your defined business aims and needs.
We then offer Consulting and design to allow monetization, while embedding security of the Open API, taking into account the limitations of the existing IT-infrastructure, goals and requirements.
Who We Are
HOW WE DO IT
We analyze needs of your business, specify your expectations and solution requirements, define processes that should be automated.
We define main project challenges, goals and ways of handling them. Discuss all technical requirements, estimate time schedule and costs.
We agree final project cost and cooperation terms. Sign the documents.
We prototype automation solutions and offer services of our DevOps engineers.
The development process is transparent. You receive progress reports on a regular basis. After project implementation, we educate your team to work with new system.
We agree terms and cost of system maintenance and support.