IAOP Recognizes IBA Group in All Categories of The GO100

June 2, 2020 

On June 1, IAOP® published the list and sub-lists of The 2020 Global Outsourcing 100®, following the publication of the IAOP’s special advertising feature in the Fortune Magazine of May 18, 2020. IBA Group is recognized as a Leader and distinguished in all sub-lists of the rating.

The 2020 Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors. IAOP annually conducts an independent assessment of the capabilities of outsourcing service providers and advisors through a rigorous, opt-in application process, and based on this assessment, publishes The Global Outsourcing 100.

The 2020 Sub-Lists include:

Entitled Reining in Risk. Amid Pandemic Stress, Top Outsourcing Partners Offer Reliability, the IAOP’s special advertising feature in the Fortune Magazine says:  “In the era of COVID-19, outsourced partnerships are being tested as never before. Pandemic conditions are revealing why, in the right hands, outsourcing can be crucial for an effective risk management strategy.” The article quotes Debi Hamill, IAOP CEO, who says that “some people cannot work due to COVID-19 restrictions. But companies still need the things done. So they’re going to ask, ‘How do I automate so that work gets done and I don’t have to worry?’”

The crisis highlighted the importance of automation services that companies like IBA Group have been offering for years. Sergei Levteev, IBA Group Chairman, goes on to say: “We have been involved in the IAOP’s GO100 since its outset and have been listed in the Leaders category for eight years in a row. I am happy that in 2020 IAOP recognized IBA Group in all sub-lists. This helps us estimate, how good we are in terms of innovations, CSR, and customer relations, and where we stand compared to competition.  The current crisis tests our resilience. However, we go on working on automation, mainframe, SAP, cloud, and other projects, and provide our support to healthcare institutions in the countries of presence.”

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. For more information, visit www.IAOP.org.

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