IBA Group Launches TapXphone Payment Solution in Kosovo

November 16, 2022 

IBA Group continues to scale the tapXphone payment solution across multiple countries around the globe. Now the customers of Raiffeisen Bank Kosovo can use their smartphones as payment terminals. This is the seventh implementation of tapXphone at Raiffeisen Bank International (RBI) Group.

To accept a payment, a customer needs to install the RaiPOS application. RaiPOS is a certified application for contactless card payments via a mobile device based on the tapXphone technology. After activating the application, business operators are able to receive payments for their products or services using Visa or Mastercard payment cards, as well as e-wallets.

Iliriana TociMember of the Management Board, Retail Banking, Raiffeisen Bank Kosovo

We expect that RaiPOS will have a significant impact on our market as it will lead to the expansion of the network of merchants and create additional payment possibilities for the customers. RaiPOS improves customer experience during the payment process and provides faster and easier management of transactions for the merchants, which we believe will get translated into a memorable experience for our clients.

The tapXphone payment solution has a CPoC certificate that confirms the security of the tapXphone solution and contactless transactions made via tapXphone.

Vadim SmotryaevProduct Owner at IBA Group

The launch of tapXphone will allow Raiffeisen Kosovo to reaffirm the bank’s commitment to implementing innovative solutions that contribute to the digitalization of services. I believe that business and customers will highly appreciate the benefits and convenience of the new service which allows customers to make payments with one touch of their smartphones.

About Raiffeisen Bank Kosovo

Raiffeisen Bank has been operating in Kosovo since the end of 2002. It offers a wide range of banking services and products for all customer markets, including individuals, small and medium businesses, and corporations. The bank makes regular investments in IT & innovation to offer its customers services based on advanced technologies. In 2021, the bank received the title of the Best Bank in Kosovo from the leading financial magazines EMEA Finance and Euromoney.

The first launch of tapXphone payment solution in the banks of the international Raiffeisen Bank Group took place in 2020. Since then, users in Bulgaria, Serbia, Ukraine, Slovakia, and Romania have made over 100,000 transactions with RaiPOS.

About TapXphone

TapXphone, IBA Group’s proprietary solution certified by Visa and Mastercard, was first launched in 2019. The application ensures mobility, flexibility, and speed to small-scale businesses, including courier services, service companies, and retailers. It helps entrepreneurs accept contactless payments anywhere and anytime. To do this, entrepreneurs only need an NFC-enabled smartphone with the tapXphone-based mobile application installed on it and internet access.

To date, IBA Group has implemented the tapXphone solution at major banks in Ukraine, Kazakhstan, Moldova, Slovakia, Latvia, Lithuania, Estonia, Serbia, Bulgaria, Azerbaijan, Greece, and Kosovo.

Read more about the tapXphone solution to learn how your business and your customers can start using a smartphone to accept contactless payments anywhere and anytime.

Watch the promo RaiPOS video at Raiffeisen Bank youtube channel (in Abanian)