Bank transfers automation
Finance & Banking
Bank receives email requests for cash transfer from one client’s account to another to pay off loans held with the bank. Transfer executed after validation. The main goal was a reduction of manual efforts, processing time and data consolidation.
- Time reduction on set-off operation execution: from 1 day to 10 minutes.
- 90% process automation
- RPA bot compares data in different systems.
- Bank employees only need to update lists of debtors
- ChatBot consults clients on loans
- EmailBot sorts and classifies incoming emails