SAP Application Management Services for a Seafood Company
The client is one of the top fish processing, distribution, and mariculture businesses in Southern Europe. It specializes in fish breeding, processing, logistics, and sales to HORECA clients and has more than 30 years of experience. The business receives co-finance from the EU's European Maritime and Fisheries Fund and complies with stringent ecological standards and guidelines.
Manufacturing
Croatia, Southern Europe
Challenge
After IBA Group helped the customer switch to Euro and update its internal information systems, the company needed continued support with its SAP products. It operates around the clock and receives hundreds of fresh produce orders from HORECA businesses daily. Timely updates, steady system performance, and quick team support, when required, are essential to maintaining operations.
Solution
Throughout the project, the IBA Group team completed the following tasks:
- Supported the timely closure of financial periods (month and year).
- Updated and modernized SAP systems, maintained stable SAP Basis operations.
- Kept SAP system performance consistent around the clock.
Additional tasks during the project included:
- Configure roles and permissions to provide secure access. Employees received different access levels to reduce the risk of data breaches and misuse.
- Integrate existing systems into the SEPA payment system to support payment processing.
- Set up SAP Profitability Analysis (CO-PA) Planning Framework to allow the customer to extract data on sales, profit/loss, and costs from modules such as SD, Production, MM. Additionally, the framework helped with internal accounting and decision-making through supporting planning for sales, revenue, and profitability across specific segments.
- Set up and configure tax reporting.
- Create automatic payment for suppliers.
- Analyze the existing SAP ECC system in preparation for the SAP S/4HANA transition.
- Integrate SAP Enterprise Planning Solution with third-party company systems responsible for logistics and product delivery.
The IBA Group team includes eight specialists, namely six consultants with expertise in MM, SD, CO, FI, FI-AA, WM, PP, and BS, and two SAP developers. The project is conducted remotely, with occasional business trips to the customer’s headquarters.
Results
The customer is satisfied with the continuous support and performance of the SAP systems because IBA Group delivers the required development and consultations timely and reliably. The support has been ongoing, with the IBA Group team assisting the customer with their SAP tasks and maintaining steady system performance.
IBA Group is a long-term partner of SAP SE, utilizing SAP products in custom projects since 1996. The team includes over 300 certified SAP professionals who have extensive experience working on a broad variety of SAP projects with clients from more than 50 countries.
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