Bank automates document processing

Client

The International Bank

Description

The bank engages in all types of banking and financial service activities.

Industry

Finance & Banking

Location

South Africa

KEY ISSUES

To prepare financial reporting, the bank’s employees process 500 types of files. The data in the files is the same entity when it is loaded into the corporate system, but is called differently.

The goal of the project was to reduce manual processing of documents to standardize the data. At the beginning there are only a few experts who know where and what data to retrieve.

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Solutions & Key Results

The process is automated by 90%. 98% of data are extracted automatically with 96% accuracy. The figures are growing as the robots are constantly trained on “historical data”.